Acceptable Forms of Payment

We accept Mastercard, Visa, Discover, and cash.

Reservations

All clients will be asked for their credit card to hold reservations. We accommodate walk-ins as our schedule allows. Gift certificate redemption is subject to availability. Appointments confirmed by telephone/email in advance. Guests arriving late will forfeit the missed portion of their scheduled service.

Cancellations

To change or cancel your appointment, please call 24 hours in advance of your appointment time to allow us the opportunity to offer your reservation to another client. In the event that you are not able to call to cancel your appointment, a charge of 100% of the cancelled service may be billed. Gift cards will be voided without prior cancellation notice. We ask 48 hours for cancellations of large parties.

Gift Certificates

Order the perfect gift for every occasion! Akira Spa and Salon gift certificates are available in any dollar amount and may be purchased with a major credit card. All gift certificate sales are final, no refunds. If certificates are mailed then a shipping charge is applied per mailing address. Akira Spa and Salon is not responsible for lost or stolen gift certificates.

Check-In

Please arrive 15 minutes prior to your appointment time. You may be asked to fill out informational forms if this is your first treatment, also we want you to be able to change and relax before your treatment begins. We ask that all cell phones be turned off or put on vibrate so that you may experience the true essence of your service, as well as to not disturb other clients.

Children

We offer services for young adults, however, we respectfully ask that you make other accommodations if your child does not have an appointment.

Group Parties

We can accommodate groups for special occasions such a birthdays, wedding parties, or anniversaries. Let us help you to organize a relaxing day for your special event.

Special Amenities

Full service spa and salon for both men and women
Men and women’s changing/locker rooms
Relaxation room
Couples suite
Group parties
Retail boutique

Wedding Policies

A practice session is required for the bride and is optional for the wedding attendants. We offer the bride a complimentary trial when scheduling a party of five or more.

Alternate styles decided upon on the day of the wedding may require more time, additional fees, and cannot be guaranteed since a practice session had not been previously performed.

On location services are available upon request for an additional fee.

A Visa, Discover or MasterCard number is required at the time of booking appointments. Fifty percent of all services will be charged to that card at time of booking. If other means of payment is desired (such as cash) the card will be refunded upon payment.

We require a minimum of 72-hour notice for all wedding service cancellations, or you will be charged full price for those appointments.