Policies

Acceptable Forms of Payment
We accept Mastercard, Visa, Discover, cash and checks.

Reservations
All clients will be asked for their credit card to hold reservations. We accommodate walk-ins as our schedule allows. Gift certificate redemption is subject to availability. Appointments confirmed by telephone in advance. Guests arriving late will forfeit the missed portion of their scheduled service.

Cancellations
To change or cancel your appointment, please call 24 hours in advance of your appointment time to allow us the opportunity to offer your reservation to another client. In the event that you are not able to call to cancel your appointment, a charge of 50% of the cancelled service may be billed. Gift cards will be voided without prior cancellation notice.

Gift Certificates
Order the perfect gift for every occasion! Akira Spa and Salon gift certificates are available in any dollar amount and may be purchased with a major credit card. All gift certificate sales are final, no refunds. If certificates are mailed then a shipping charge is applied per mailing address. Akira Spa and Salon is not responsible for lost or stolen gift certificates.

Check-In
Please arrive 15 minutes prior to your appointment time. You may be asked to fill out informational forms if this is your first treatment, also we want you to be able to change and relax before your treatment begins. We ask that all cell phones be turned off or put on vibrate so that you may experience the true essence of your service, as well as to not disturb other clients.

Children
We offer services for young adults, however, we respectfully ask that you make other accommodations if your child does not have an appointment.

Group Parties
We can accommodate groups for special occasions such a birthdays, wedding parties, or anniversaries. Let us help you to organize a relaxing day for your special event.

Special Amenities

• Full service spa and salon for both men and women
• Men and women’s changing/locker rooms
• Relaxation room
• Couples suite
• Group parties
• Retail boutique